How it works
Gain more knowledge. Develop new skills.
We apply the GEAR methodology to our training so that you retain more knowledge, develop new skills and become more effective.
- (G)ATHER –live instructor-led classes, delivered online
- (E)XPAND: self-paced work using e-Learning, reference books or e-reference materials
- (A)PPLY: practice what you have learnt at your own pace using scenario exercises and virtual labs
- (R)ECEIVE FEEDBACK: student assessments, instructor reporting, explanations, and guidance
This one-week course teaches messaging specialists to recover Exchange mailboxes and servers in a variety of disaster scenarios. Students will learn how to perform full and dial-tone recoveries of a mailbox server, as well as repair a mailbox database. They will also learn how to perform a full recovery of Client Access servers, Hub Transport servers, Unified Messaging servers, and Edge Transport servers.
Live instructor-led classes
Our instructor-led courses do not require a physical classroom. Instead highly interactive, live, synchronous sessions are delivered online by a Microsoft Certified Trainer. Each session is delivered through a virtual classroom using Microsoft LiveMeeting. You will both see and hear the instructor and also be able to speak with other students. Retendo provides each delegate with a free headset and microphone in order to make chatting easy.
Each live instructor class lasts a maximum of two hours. They are highly interactive: you will learn theories, see live technology demonstrations, carry out group and individual tasks and participate in quizzes and polls. The learning is broken down into short sections, and with your student kit to hand, you can concentrate on participating in the class rather than taking notes.
Self-paced work
After each instructor session, you will need to complete an hour of self paced study. We will provide you with Microsoft Premier e-Learning material. Microsoft Premier e-Learning is high quality electronic material which includes animations, assessments and hands-on interactive learning. You access the materials by using the voucher code contained in the student kit which you redeem on the Microsoft elearning web site. This self paced work will build upon the knowledge you learned with the instructor.
Practical sessions
Our practical exercises are accessed via the internet. You will be using live systems which are hosted in a virtual environment, so you can learn without affecting your own systems. The exercises take you through real world scenarios. You will have ninety-day access to this environment so you can practice as many times as you like before you apply what you’ve learnt in the real world.
Assessment and feedback
Before moving onto the next module in your course, you will be asked by your instructor to complete a short practice test and allows the instructor to see how you’re getting on. The instructor will then give you feedback on the results and help you understand any topics on which you need further support.
You can ask you instructor a question, or get involved in a discussion, at any time via your class portal.
For more information, or to book a place, please call us on +44 (0) 117 230 9689, start a LiveChat or email us at info@retendotraining.com.